Will I have a dedicated SMS number for ReviewSpike communications?
Yes, if you're on a Premium plan, you'll get a unique SMS number for your business. This provides several benefits:
- Easy Customer Recognition: All your SMS review requests, reminders, and notifications will come from the same number, helping customers easily identify your business.
- Improved Branding: A dedicated number enhances your brand consistency and builds trust with your customers.
- Reduced Confusion: Customers won't receive messages from multiple businesses on the same number, ensuring clear communication.
Important Note: The shared SMS number within the Free plan is suitable for getting started. However, as your business grows, consider upgrading to a Premium plan to benefit from a dedicated number.
Need More Help? If you have questions about SMS numbers or upgrading your plan, contact our support team!