Where can I see all the customers information?
You can easily access all your customer information on the ReviewSpike dashboard. Here's how:
Desktop:
- Locate the Menu: On the left-hand side of your screen, you'll see the main menu.
- Navigate to Customers: Click on the "Customers" section, and then select "Customer List."
- View Customer Table: A table will appear displaying all your customer information, including:
- Review Link Status (Opened/Not Opened)
- Latest Visit Date
- Feedback (Positive/Negative)
- SMS & Email Subscription Status
- Link to View Customer Details
Mobile/Tablet
- Find the Menu: Tap the menu icon in the top right corner of your screen.
- Follow the Same Path: Tap "Customers" and then "Customer List."
- Get the Same Information: You'll see the same customer table as described for the desktop version.
Additional Tips:
- Search & Sort: Use the search bar and sorting options to quickly find specific customers or filter your list.
- Customer Details: Click on any customer's name to see their in-depth information."